Monthly Archives: April 2009

Fully Hosted and Managed Email Services on the Rise

In a tight economy, IT administrators are reaching toward releasing their mail server and implementing a fully hosted or fully managed email service. Flexbox Managed Mail are the leaders in this industry. We are also here to provide 24/7 support that will help making this switch seamless for your company!

Flexbox Managed Mail

Any IT Manager/Consultant/Administrator that has ever considered moving from a self-managed server to a Managed Email Service knows that the migration process is enough to stop the idea dead in its tracks. Consider this—with traditional hosted email (i.e. Non-FlexBox hosted email), in order to simply test a hosted email solution in a day-to-day production environment, every single user must be moved off of the mail server and onto the Managed Platform, all at once. Just to test it! There goes the weekend. After migration, the help desk phone begins to ring, and ring, and ring. “How do I use this new system?” “Why didn’t all of my contacts move over?” The list goes on and on. Forget about having any fun for the next couple of weeks. Then, if the managed solution just doesn’t deliver, every user has to be moved back to the old system (another weekend), data from each system has to be reconciled (good luck) and all those folks in the Executive Suite are going to be asking for answers. Not fun.

FlexBox completely changes the rules of email migration. Because FlexBox technology allows a single address to exist in two places, IT Managers (you), can now have a user’s mailbox on your server and you can have that same user’s mailbox on a FlexBox Managed Mail server. You can have one user, some of your users or all of your users on both systems.

This means you can try Managed Email without migrating every user. FlexBox Managed Mail is the only Managed Email service that let’s administrators keep some users on their in-house server and put other users on a Managed Server. It is also the only Hosted Email solution with Self Paced Migration. No more 72 hour weekends. No more two week help desk flood. No more damaged reputation. Just the exact email system that you need.

Other MxToolBox Email Services

Junk Mail is a spam and virus filtering service for email servers. Junk Mail has inbound and outbound mail filtering with free spooling, it includes Lock Down and the ability to use our Protected Outbound Relay (Smarthost).

Emergency Mailis an always on, always up to date backup email box. The mailbox has a rolling 30-day email history and is always ready. There is zero switchover time, zero IT Intervention and zero switch back time. Emergency Mail is provisioned on a per user basis. This feature also includes spam and virus filtering, Lock Down and our Protect Outbound Relay (Smarthost).

Mobile device Synchronization and Email Archiving are also available.  All services are available immediately to organizations throughout North America. And, if you are an IT Consultant or Solutions Provider, we are happy to announce that we have a FlexBox Email Services Partner Program.

MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.

Trusting your Data to the Cloud…

The article What to Entrust to the Cloud by Businessweek has introduced some valid points about Cloud Computing. First, if you are unfamiliar with Cloud Computing, lets cover that very quickly! Cloud computing is called this because it refers to resources available on the Internet, in a type of allusive environment that is not tangible per say. Resources are provided as a service over the Internet (think Flickr, Facebook, Google Docs etc). Users do not necessarily have control over the technology infrastructure “in the cloud” that supports them, but are free to use them at any time.

The concept incorporates infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS) as well as Web 2.0 and other recent (ca. 2007–2009) technology trends that have the common theme of reliance on the Internet for satisfying the computing needs of the users. Cloud computing services usually provide common business applications online that are accessed from a web browser, while the software and data are stored on the servers. (source: Wikipedia)

While all of this sounds great, shouldn’t we be concerned that there is so much information available out in the Cloud? Businessweek has said point blank that Cloud Computing is safe if you “exercise reasonable care”. Keep in mind that reasonable care means realizing who may have access to the information that you are putting out there. The second concern is that these resources are only available with a live Internet connection!

To most users the first concern is the greatest, once your information leaves your network safety, it can be accessible by anyone if not properly secured. Recently Google let users know that due to a security glitch a small portion of documents were available for a short period of time. What if that short period of time included your company’s private information? A great solution to all of this is to think before committing data out in the Cloud. If you are unsure if your financials or payroll information is private, just think about what could happen if someone was able to access it? These items are probably best kept on an encrypted hard drive that is backed up.

“Ultimately, putting your data in the cloud involves choosing convenience and productivity at the cost of some security risk. In the real world, convenience always wins, and there’s nothing wrong with that. What’s is important is that you understand the dangers.” (source Businessweek)

MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.

Real Time Blacklist (RBL) Maintenance for our Website

Over the years we have been happy to provide our Free Blacklist Lookup Tool among our other Free Tools and we appreciate all of your feedback and suggestions. We have gone through our current database and have removed these RBLs due to either them being shutdown or faulty results:

SPAMBAG
DNSBLNETAUOHPS
DNSBLNETAUOMRS
DNSBLNETAUOSPS
DNSBLNETAUOSRS
DNSBLNETAUOWFS
DNSBLNETAUOWPS
DNSBLNETAURDTS
DNSBLNETAURICN
DNSBLNETAURMST
DNSBLNETAUT1

MxToolBox is not affiliated with any Blacklists, we just provide a public tool that can be utilized to see if you are on a Blacklist. If you are on a Blacklist, rest assured as we do offer Blacklist Protection! For more information please feel free to visit our website or email us at info@mxtoolbox.com.

We’re always looking for new Blacklists to add, so if you want to suggest one to us, please send an email to support@mxtoolbox.com.

For information about other Blacklists that have shut down or Blacklists that are having problems, view this forum post.

SPAMBAG Real Time Blacklist (RBL) Goes Down

We have received reports that the RBL (Real Time Blacklists) SPAMBAG has gone down. We have removed it from our database and no more alerts should be received.

This RBL was a public data base which listed suspected sources of spam and has officially closed their doors. Most RBLS (Real Time Blacklists) when they wish to dissolve completely will commonly blacklist the entire internet in order to get the attention of those people using them to stop attempting to contact their IPs.

Fore more information on what Blacklists are and how MxToolBox can help, read this blog post.

For more information on SPAMBAG, go here.

MxToolBox is not affiliated with any Blacklists, we just provide a public tool that can be utilized to see if you are on a Blacklist. If you are on a Blacklist, rest assured as we do offer Blacklist Protection! For more information please feel free to visit our website or email us at info@mxtoolbox.com.

We’re always looking for new Blacklists to add, so if you want to suggest one to us, please send an email to support@mxtoolbox.com.

For information about other Blacklists that have shut down or Blacklists that are having problems, view this forum post.

FlexBox Email Services FAQs

What is FlexBox?

FlexBox is an on-demand Email Services Platform built on patent-pending technology. FlexBox is the only Email Services Suite that runs in parallel with your existing email system

The individual FlexBox services are Junk Mail, Emergency Mail, Managed Mail, Managed Mail Pro, Email Archiving and Mobile Synchronization.

What Makes FlexBox Unique?

It runs in Parallel with your existing system. There are two substantial benefits to this:

  1. Customize the service on a per user basis to meet you exact needs.
  2. Migrate some or all of your users to a Hosted Email Solution at your own pace without unplugging your existing email server

Why should I choose FlexBox?

FlexBox gives you…flexibilty. FlexBox is built to the highest standards of quality and reliability. More importantly, you can customize the service to meet you exact needs.

How is FlexBox able to Synchronize with a MailBox on my existing server?

Through a Patent Pending Technology called Hosted Simultaneous Split, or HSS. HSS is the technical term, but we refer to it as “Drag and Drop Migration,” because that is what it enables.

Can I have different users on different FlexBox services at the same time?

Yes.

Do you have a trial?

Yes. There is always a risk-free 30 Day Trial period for new customers

How long does FlexBox take to setup?

FlexBox is setup very quickly. You can usually be up and running as soon as your MX Records are pointing to the FlexBox servers

Is there a Partner Program?

Yes. Learn more about our partner program for IT consultants and solutions providers.

Is FlexBox easy to manage?

It is Drag and Drop Easy

Is it easy to migrate to FlexBox?

Extremely. If you are migrating mailboxes to a Hosted Solution, there is no easier migration.

Don’t see you question here? Call 866-698-6652 to speak with a FlexBox specialist to begin your 30 Day Risk Free Trial.

MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.

False Security on the Web

Last month I worked on my friend’s computer because they were having pop-ups, spam and all kinds of major problems. When we finally got to the bottom of what was causing the problem…it turned out that he had been confronted with a pop-up that looked very official, but had dire consequences when he clicked on it. The ad was so realistic that it had Windows icons, matching font and appeared to be completely official. Even worse the pop-up resemebled the Windows Security warnings that my friend was used to seeing, so  he thought the pop-up had to be from his computer!

This may sound fishy to you as a Technical person, but this happens to our parents, friends, brothers, co-workers almost every day! They see something out of the ordinary, but it is convincing enough that they click on it. These ads, pop-ups, spam or whatever you want to call them are just convincing enough that personal information is entered including credit card numbers, email addresses and home addresses. But lets be real here…most of these incidents are occurring at home right?

What about your business? Are you instructing your co-workers to deal with these problems? What about simple spam emails that your co-worker clicks on and then a Trojan or a Worm is present on your network? This will then cause your IP to be Blacklisted and this causes your company to lose money!

Make sure that your entire network and company is safe by using our Perimeter Defense Email system that will protect spam and viruses from ever reaching your network. Our Perimeter Defense is guaranteed to protect your network from being compromised by spammers, viruses, worms, spoofing, DHA and DoS attacks:

FlexBox Services

Junk Mail is a spam and virus filtering service for email servers. Junk Mail has inbound and outbound mail filtering with free spooling, it includes Lock Down and the ability to use our Protected Outbound Relay (Smarthost).

Emergency Mail is an always on, always up to date backup email box. The mailbox has a rolling 30-day email history and is always ready. There is zero switchover time, zero IT Intervention and zero switch back time. Emergency Mail is provisioned on a per user basis. This feature also includes spam and virus filtering, Lock Down and our Protect Outbound Relay (Smarthost)

Managed Mail is a fully hosted email service with high-end security and enterprise grade redundancy. Managed Mail is provisioned on a per user basis. This feature also includes spam and virus filtering and SMTP Outbound access.

Managed Mail Pro is a email and collaboration solution with shared synchronized contacts and calendars. Managed Mail Pro also offers shared wikis and many other web 2.0 productivity features. Managed Mail Pro is provisioned on a per user basis. This feature also includes spam and virus filtering and SMTP Outbound access.

Mobile device Synchronization and Email Archiving are also available.  All services are available immediately to organizations throughout North America. And, if you are an IT Consultant or Solutions Provider, we are happy to announce that we have a FlexBox Email Services Partner Program.

MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.

Spam/Virus UPDATE: Conficker Worm

The Conficker worm has been seen in the news a lot lately. The Conficker worm is is a new variant of the worm, dubbed Conficker.C, was pushed out to update machines that had previously been infected with the previous variant of the worm.  Several enhancements were made in this newer variant that makes it more difficult to infiltrate than its predecessor. The Conficker C variant was activated on April 1, 2009.

It has been said that there is a flaw in the C variant of the Conficker worm that identifies infected machines on your LAN differently than machines that are not infected.  This flaw causes a function named NetpwPathCanonicalize() to work differently in the infected version than the version in either the patched or unpatched versions of the Windows OS.  This different behavior is what folks like McAfee, Nessus, Qualys, and others are using to key on to develop a scanner to identify infected hosts.

Although a tool is great to identify machines already infected with the Conficker worm, it is more important to emphasize and re-emphasize the importance of patching and multiple defense layers (from out in the cloud all the way down to the network endpoints) to mitigate these types of infections to begin with.  Again we would recommend that all local computers and your mail server have up to date anti-spam and anti-virus installed and updated daily, a great product for that is AVG (free for home users). We would also recommend using Ad-aware and Spybot Search and Destroy to search for spam, virus and Trojans that could be present on your network. Microsoft has also provided a great step by step process of identifying if you have the Conficker worm and what you can do about it.

The last step is to ensure that your email is protected, we would recommend our Flexbox Junk Mail Email Continuity Solution that includes Inbound/Outbound Email Filtering, Lock Down and Relay access to our Smarthost to protect your IP from being Blacklisted.

MxToolBox is on Twitter! Make sure to follow us so that you stay up to date on any changes to our system, new blogs, new information etc.