Monthly Archives: January 2010

ClueCentral Blacklist – RBL has gone down

We have received reports that the RBL (Real Time Blacklists) ClueCentral has gone down.  My Engineers have completed an investigation into the RBL and they discovered that stopped operating as of 1/21/2010. For more details of the site ceasing to operate, please view the Google Cache. At this time we have removed the Blacklist and our servers will be updated throughout the day to remove those alerts.

MxToolBox is not affiliated with any Blacklists, we just provide a public tool that can be utilized to see if you are on a Blacklist. If you are on a Blacklist, rest assured as we do offer Blacklist Protection! For more information please feel free to visit our website or email us at info@mxtoolbox.com.

For more information on what Blacklists are and how MxToolBox can help, read this blog post. We’re always looking for new Blacklists to add, so if you want to suggest one to us, please send an email to support@mxtoolbox.com.

For information about other Blacklists that have shut down or Blacklists that are having problems, view this forum post.

Integrating Microsoft Outlook and Exchange with Google Apps

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After introducing many small and medium sized businesses to Google Apps it became clear that most were only scratching the surface of the capabilities built into the Google products.

Google does an outstanding job of creating clear documentation explaining how each of the Google Apps work. We wanted to share how these innovative features can be used in your day to day business work flow.

We hope that these documents help you maximize the impact of your efforts by utilizing Apps to their full potential.

Google Apps offers a range of options to ease your migration from Microsoft Outlook and Exchange. If your users will continue to use Microsoft Outlook to access their email and calendars, follow the instructions below to get started.

1. Seamless Integration with Outlook

Google Apps Sync for Microsoft Outlook allows you to use Microsoft Outlook 2003 and 2007 effectively with Google Apps. Google Apps Sync for Microsoft Outlook provides seamless integration with your Google Apps email, contacts and calendar.

2. Alternate Outlook Integration Options

Alternatively, you can access your Google Apps email from Outlook using the IMAP protocol. For more information and step-by-step instructions see the supported IMAP client list.

To configure calendar synchronization between Microsoft Outlook and Google Calendar, use the Google Calendar Sync tool.

3. Connecting Calendaring on your Exchange Server to Google Apps

The Google Calendar Connectors are a set of services, typically deployed by our Google Enterprise Partners, that allow Google Calendar to interoperate with Exchange 2003 servers through the bi-directional sharing of Calendar Free / Busy information. Each of the tools is installed in the local Exchange environment and must be maintained and configured by an Exchange Administrator.

4. Dual Delivery options for Exchange and Google Apps

Dual delivery allows incoming mail to be delivered to your current email infrastructure as well as Google Apps Email. This lets your organization test Google Apps Email without interrupting current systems, making it a nearly risk-free pilot. It also allows users to test Google Apps without having to abandon their current setup.

5. Migrating Email to Google Apps

If you’re interested in migrating mail from Exchange Server, an Outlook Client or another email system to Google Apps, review the list of migration options.

6. Single Sign-On and Directory Sync

While Google Apps provides single sign-on (SSO) support for SAML based systems. With Google Apps Directory Sync, you can automatically provision users and groups based on the user data in your LDAP server, such as Microsoft Active Directory or Lotus Domino. Google Apps Directory Sync connects to your Google Apps account and adds/deletes user accounts to match your existing organizational schema.

MxToolBox is proud to be a certified Google Apps Reseller. We would be happy to talk with you to determine if Google Apps would be appropriate for your business. We help our clients with initial configuration, planning the migration of existing data, and deployment so that they can take full advantage of all the services and features provided by Google Apps. Please contact us at 866-MXTOOLBOX or sales@mxtoolbox.com.

Google Apps: Gmail Labels

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After introducing many small and medium sized businesses to Google Apps it became clear that most were only scratching the surface of the capabilities built into the Google products.

Google does an outstanding job of creating clear documentation explaining how each of the Google Apps work. We wanted to share how these innovative features can be used in your day to day business work flow.

We hope that these documents help you maximize the impact of your efforts by utilizing Apps to their full potential.

Google Apps Gmail has many great features that can simplify your email work flow and organization. One of these features is the labels, Google’s alternative to folders.

Most users are used to a traditional email client with a tree structure of folders and sub-folders. Almost all users manually maintain their folders by dragging messages from the inbox to their final resting place. Not only is this extremely time consuming, but it is also not uncommon for a message to get placed into the wrong folder. Filters are not commonly used to automatically place messages in folders because they are complicated to create and more importantly, users want the messages to come into the inbox first.

Labels can provide the same type of organization you get from traditional folders, but give you a few extra bonuses.

Gmail makes creating filters incredibly easy. You can either manually select messages or perform a search which selects messages, then click “filter messages like these”.

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The filter can apply a label (which is the same as putting it into a folder) and still have it show up in the inbox as well.

You can’t be in two places at once. Traditional folders force you to decide where a message should be. Labels allow messages to appear in multiple labels, including the Inbox. So your filters can run automatically as messages arrive but are not lost in a folder where you won’t see them.

You can view all the messages with a label by clicking the label name along the left side of any Gmail page. For the screen shot below I choose the label Craig, you can see that all messages tagged with Craig are shown but if a message has more than one label it is available as well.

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You can manually apply labels as well by manually dragging the label over one or more selected messages. In the screenshot below I dragged the label Wendy and applied it to the message.

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If your users are using the Google Apps Sync Tool then their Outlook folder structure will reflect exactly on their Google Apps Gmail account as well.

The below image shows a typical Outlook folder structure before Google Apps. The Google Apps Sync Tool applies labels which are identical to their Outlook folder counterparts.

Outlook with Folders and Sub-Folders

Outlook with Folders and Sub-Folders


Google Apps Gmail with Labels

Google Apps Gmail with Labels

For more details on adding, creating and changing labels go here. For a great video that explains labels even more, go here.

MxToolBox is proud to be a certified Google Apps Reseller. We would be happy to talk with you to determine if Google Apps would be appropriate for your business. We help our clients with initial configuration, planning the migration of existing data, and deployment so that they can take full advantage of all the services and features provided by Google Apps. Please contact us at 866-MXTOOLBOX or sales@mxtoolbox.com.