Monthly Archives: February 2012

Tax Time – Here comes the Spam!

It’s that time of year again; tax time.  Here you are preparing your tax return and you’re already getting emails about the submission before you’ve finished?   BEWARE of spammers trying to take advantage of you during this time. We have already seen several different versions of emails that spammers have sent.

The goal of these campaigns is to have you click on their spam campaign. The links in the email will direct you to a fraudulent web site. Keep in mind that these are designed to look very official and are actually composed nicely with correct grammar (most of the time) and appear to be very professional. Clicking on these emails can lead to your computer becoming infected with a virus, trojan or malware. What’s worse, these campaigns are using phishing which is designed to gather your personal information including your social security number, login information or even your credit card data.

How do you avoid these spam campaigns?
Spammers unfortunately often have the upper hand because they create the spam campaign and then Email Providers like MxToolBox have to quickly adjust their filters. While the filters are being automatically adjusted to combat these types of spam attacks you may still encounter messages like this. In addition to being aware of these potentially dangerous spam tactics we would also recommend having the correct protection! Most of us have a good Anti-virus program but that is like locking the front door but leaving a window open. If you click on an email that has a fraudulent link, you have opened the your personal window to a web-based attack. Unfortunately most networks don’t have Internet Browser Web Security so you could be very vulnerable to this type of email to web-based attack.

MxToolbox has partnered with Webroot to offer Web Security to protect your network from attacks through the web browser. Our Total Security Solution includes Business Email Perimeter Security in combination with Web Security to provide additional layers of protection to combat Email and Internet threats. Webroot eliminates spyware and viruses with best-of-breed scanning engines and offers a 100% guarantee.  In addition to protecting against malware you have the ability to enforce web access policies and generate detailed reports on your users’ browsing history.

Below are a few samples of the most recent spam campaigns we have noticed. You may notice that the third one below is not necessarily tax related, but is an inquiry from the Better Business Burea. This is not a real request and is spam. Be wary!

If you’ve ever had problems with Spam like this in your network, or worse yet, if you’ve experienced the pains and toils of the virus/malware infections that results; rest easy – there is a solution. Even if you have Anti-Virus software installed, it’s not enough; you can still be susceptible to these problems.

Please visit our Website to learn more about our Web Security Solution and call (866)-MXTOOLBOX / (866)-698-6652 to speak to one of our specialists about how you can put this problem to rest forever!

Postini – 4000 Character Approved/Blocked Sender Limit

List length limit (4000) exceeded.

If you have received this error when trying to add to your approved/blocked sender list, it can be very frustrating!

Postini has limited the number of characters (not entries) and the maximum number of characters allowed for each approved/blocked list in the Administration Console to 4000.  If each entry is 30 to 40 characters, each sender list can include approximately 100 to 130 addresses and domains.

To free up more space, we recommend deleting addresses that are no longer used. Keep in mind that if you are managing your Approved/Blocked Sender List in your Postini Message Center, you are only adjusting your personal preferences. Your administrator may consider adding an address  to the global organization-level list to improve filtering for all users. If that is done, this would mean that you could remove that particular address from your list and free up a bit of space.

Keep in mind that the approved/blocked lists are meant to allow addresses that have had issues getting through the filters; we do not recommend proactively adding email addresses to the approved sender list. Adjusting your approved/blocked senders list can allow spam through unknowingly. We also highly recommend never adding your own domain or any specific email address on your domain as that can cause spoofing and then you have opened the door to spam!

Google Apps Email Security (Postini Standalone Filtering)

In addition to your Google Apps Premier account you can enable Postini Standalone Filtering for greater spam fighting control. From the Google Apps control panel, you can configure Email settings for each organization in your domain. For example, you can set up multiple Content compliance and Objectionable content settings, and tailor these settings for a specific organization or sub-organization.

To add an email setting for an organization:

  1. Sign in to the Google Apps control panel at
  2. Then enter your username and password to open the control panel.
  3. From the menu at the top of the page, select the Settings tab.
  4. From the left-navigation menu, click Email.
  5. From the Email settings page, click Filters.
  6. In the Organizations section near the top of the page, highlight the organization for which you want to add settings.
  7. To create a new setting, click the Add Setting button near the right edge of the window (the Add setting dialog box opens).
  8. Click the type of setting in the left navigation menu of the dialog box — for example, Objectionable content or Content compliance.
  9. For detailed instructions on adding specific types of settings, see the following:

    Content compliance
    Objectionable content
    Append footers
    Approved sender lists
    Blocked sender lists
    Attachment compliance
    Restrict email delivery

  10.  When you are finished making changes, click Add Setting.Note: Any settings you add or edit will be highlighted in yellow-orange on the Email settings page.
  11. Click Save changes at the bottom of the Email settings page.

Additional Resources
What’s the difference between Postini integrated and standalone?
Postini Transition to Google Apps Email Security: Administration Guide

February Newsletter – MxToolbox – A Customer Service Company That Just Happens To Do Email



Why do businesses choose MxToolBox vs. other email solution providers?

Most people come to to use our free tools and to get a better understanding about blacklists and why their company may be on one. The vast majority of those visitors to our website actually buy services from us because we end up knowing more about why they are experiencing problems than their current provider does.

We know that there are many different email and web security options available in the market today but we are committed to being the very best. To prove that, we routinely go above and beyond what many of our competitors are willing to do.

Let us wow you with our “Top 5 Reasons” why you would be crazy to let anyone other than MxToolBox handle your company’s email:

  1. No one provides Outbound-reputation protection against blacklists like MxToolBox does. Over half the people that hit our site already have another Spam-Service provider and/or existing Hardware and Software and yet they still have problems.
  2. No other company provides Email Hosting & Collaboration Suites, Email Security, Email Continuity, Web Security and Server/MailFlow Monitoring– ALL from one source! 
  3. We don’t believe that spam-filtering is all you need… We build inbound-spam protection which includes inbound message continuity with web access and outbound blacklist protection, with no hardware or software – All the protection your company needs is our Total Perimeter Security!
  4. We know all providers are different. That is why we have the best breed of solutions to meet and exceed your company’s requirements. 
  5. We have the SuperTool that brought you here – Why would you go anywhere else?  Plus – we have a Rock-Star Customer Support Team – Highly Available and you can understand us!

 Not to mention we give you a 30-day no-risk, no obligation trial on any of our services.  Please give us a call today at 866-MXTOOLBOX (866-698-6652) or email us at to fix your email headaches for good!


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